All Graphic Design, Web Design & Development and Ongoing services provided by Dingbat are subject to the following terms and conditions.
Estimates provided to prospects will be honored for 30 days. A new quote will then be provided upon request. Contracts that have been written, but not signed by the client will only be accepted within 30 days of the delivery date. A new contract may be drawn up upon request.
Dingbat retains the right to hold all graphics, and project development with the exception of content and graphics provided by the client, until payment is received for such items. (see copyright & ownership clause)
Dingbat accepts payments via Bank Deposit, Wire Transfer, Credit Card, Net Banking (UPI/Paytm/Gpay/QRcode) through Razorpay - our secure payment gateway. Your project will not be released to you or uploaded until the complete payment is received.
For most projects we require an advance of 50% and we require full payment prior to completion.
Paypal is accepted where you can use credit cards or debit Visa cards
Our business hours are Monday-Friday from 11am-7pm IST. If you require maintenance after the posted hours, such as on weekends or holidays, please reach out to your point of contact for special conditions and fees that may apply for the same.
Upon completion of the project Dingbat transfers all rights and ownership of CUSTOM designs and programming written by Dingbat to the client. Software and third party graphics or programs are not transferred to the client and remain under copyright of their original source / artist.
Cancellation of the project at the request of the Client must be made in writing. In the event cancellation is requested, we shall have the right to retain all payments to date, and any invoiced amounts will be deemed payable on the contract. In the event this amount is not sufficient to cover the development time and expense already invested in the project, additional payment will be due for the hours incurred at Dingbat’s hourly rate. All advance payments are non-refundable. Refunds for projects can be requested for special cases and based on the work completed a mutually agreed upon refund can be processed.
Dingbat understands the importance of completing projects in a timely manner. All timelines will be clearly conveyed along with the finalized commercials before the project commences. If the client does not supply Dingbat with complete text, graphic content and other requested materials for the contracted client, and if there is no concrete communication within 90 days of the project confirmation, the contract becomes void and all deposits paid by the client are forfeited. If any work on the project has commenced, an addendum may be applicable. The client may request a project extension in writing to Dingbat for an additional fee of 20% of the project total cost for every 30 days of extension. All extension fees are due upon agreement of the extension between Dingbat and the client.
If we are unable to communicate with a client on a project for a duration of at least forty-five days (45) by phone or email during the design and development process, the project will be canceled without prior notice and no refund will be issued.
Services purchased from Dingbat are provided “as is” without warranty of any kind that the design project will be uninterrupted or error free. In no event shall Dingbat be liable to the client for any direct, indirect, special, punitive, incidental, or consequential damages arising out of the use of the design product, website, services, and/or goods provided to the client. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, services, and/or goods provided to the client. The entire risk as to the quality and performance of the design product is with the client.
Please note that by submitting your deposit or down payment for our services you are agreeing to all of our terms of service as written here. Dingbat reserves the right to change or update these terms at any time without prior notice.
Are subject to the above terms and are paid on a yearly, monthly or hourly basis depending on the agreement details as stated in the original estimate(s).
The use of services from Dingbat (hereafter referred to as "D") constitutes agreement to these terms.
All services provided by Dingbat may only be used for lawful purposes. The laws of the country where the client wishes to operate are applicable.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your project. If you believe that your copyright or trademark is being infringed upon, please email email@example.com with the information required. A list of required information may be found here. If the request is of a licensing issue, we may require further documentation.
We reserve the right to refuse service to anyone.
You agree to supply appropriate payment for the services received from Dingbat, in advance of the time period during which such services are provided. You agree that until and unless you notify Dingbat of your desire to cancel any or all services received, those services will be billed on a recurring basis.
Cancellations must be done in writing via email. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you in writing (typically email) that your project has been canceled.
As a client of Dingbat, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. Dingbat provides a 7 day grace period from the time the invoice is due and when it must be paid. Any invoice that is overdue for 30 days and not paid will result in late fee of 10% for every week the payment is further delayed.
Customer agrees that it shall defend, indemnify, save and hold Dingbat harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Dingbat, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Dingbat against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Dingbat; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Dingbat server.
Dingbat shall not be responsible for any damages your business may suffer. Dingbat makes no warranties of any kind, expressed or implied for services we provide. Dingbat disclaims any warranty or merchantability or fitness for a particular purpose.
Dingbat may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
Dingbat reserves the right to revise its policies at any time without notice.